Beware Unsolicited e-mails or phone calls.
Please note – Adams Co-Operative Bank will never ask you to verify your personal or account information via unsolicited e-mail or telephone call. Click here for information on how to protect yourself from Internet and e-mail scams.

The Adams Co-Operative Bank recognizes personal and financial affairs of customers are protected with privacy and security. Since 1895, we have been maintaining standards and procedures to safeguard customers’ financial information for prevention of misuse. We will continue to honor our customer’s privacy and at the same time, we want to offer financial products and services to our customers for accomplishment of their financial goals. We believe we can do both through the privacy policy outlined below.

Recognition of Customers’ Expectation of Privacy:
The confidentiality and protection of customers’ information is one of the Adams Co-Operative Bank’s most important responsibilities. We value our customers’ trust and recognize it to be one of our important assets. The Adams Co-Operative Bank is committed to the safekeeping of customers’ personal and financial information.

Collection and Use of Customers’ Information:
We collect and use information about our customers only when necessary to administer our business, provide products and services and offer other opportunities to our customers. Nonpublic personal information we collect is categorized as the following types:

• Information we receive from the consumer on applications and other forms
• Information about consumer transactions with us
• Information about consumer transactions with nonaffiliated third parties
• Information from a consumer reporting agency

Website Privacy Policy
The Adams Co-Operative Bank recognizes the importance of the protection of privacy rights of all customers’ personal information. By visiting our Website, the bank strives to provide valuable information to you as a valued customer or a potential new customer shopping for bank services. Through our Website, we hope all your questions are answered about who we are, banking services, locations and hours.

When visiting our Website, you are not required to disclose any personally identifying information. If you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header show about you, such as your name or organization, will be revealed to us in the e-mail.

If you choose to communicate with the bank via e-mail, we will use your e-mail information only for the specific purpose of responding to your questions or comments. Your e-mail address will not be sold, nor will it be shared with a third party unless we are compelled to do so by law.

Please note that e-mail is not a secure mode of communication and is not free from the possibility of interception. If you choose to contact us with personal information, please feel free to call us at (413) 743-0001, by using regular mail or by stopping by one of our convenient locations. We will be happy to serve you.

We reserve the right to change this policy at any time by posting a new privacy policy.